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| + | We do not attempt to list here all forms of Information and Communication Technology (ICT) that might be used within a public consultation. Instead, we attempt to explain how you can go about selecting appropriate technologies for use in e-consultation. |
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| − | | + | #[[Selecting technologies]] |
| − | # What are the various technologies I could use to | + | #[[Technology classification]] |
| − | ## Publicise the e-consultation. (Email campaign) | + | #[[Technology matching for E-consultation]] |
| − | ## Stay in contact & update participants. (Mailling list, periodic newsletter) | + | #[[Possible innovations]] |
| − | ## Get their views. (Online discussion forum, online line feedback forms)
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| − | ## Collective writing. (Wiki pages, group report authoring tools)
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| − | ## Conduct a survey. (Online questionnaire authoring tools)
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| − | ## Organise meetings.
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| − | ## Consult over long distnaces. (Online chat, audio/video conferencing)
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| − | # What are the various technologies & what are they used for?
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| − | * Supporting one-way information transfer
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| − | Convert consultation documents to PDF format, put them online and make them downloadable
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| − | Convert consultation documents to web pages, make the content navigable
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| − | Collect feedback from online form
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| − | * Supporting dialogues
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| − | Realtime 'chat'
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| − | - systems that allow people to converse with others at the same time, reacting immediately to each other, wherever they happen to be
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| − | - e.g. chat rooms, text messaging, audio and video conferencing.
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| − | Ongoing discussions
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| − | - these allow people to take part in a longer discussion over several days or weeks, joining in whenever they have time
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| − | - e.g. discussion forums, e-mail mailing lists, e-newsletter and virtual worlds.
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| − | *Exploring problems and planning solutions
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| − | Use computer tools such as gropu support system to
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| − | - organise an agenda-driven meeting
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| − | - allow lots of people to brainstorm ideas at the same time, without having to wait their turn to speak
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| − | - allow pseudo-anonymity, so people are less afraid of coming up with creative, but risky ideas
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| − | - help map out the issues discussed and the options identified.
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| − | *Measuring needs and preferences
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| − | Use computer tools to publish online survey, collect and analyse results
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| − | Use computer tools to conduct electronic voting
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| − | *Writing Documents
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| − | A collaborative writing method
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| − | - with computer software running on a server
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| − | - several people can work on the same document at the same time
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| − | - writing different parts of it, then editing each other's work
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| − | # Where can I get information on the technology and technical knowledge that I will need in order to engage in E-consultation? | |
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| − | Technology selection process
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| − | * Define your needs (Why you need a consultation technology)
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| − | ** Define consultation case
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| − | *** Description: a short explanation of the consultation activity
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| − | *** Reasons: a description of the needs why this consultation activity should be taken
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| − | *** Assumptions: All the assumptions to make this consultation activity
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| − | *** Benefits: List of benefits for consulting organisation and participant
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| − | *** Cost: How much it cost to run this consultation activity
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| − | *** Investment: Can this consultation activity will be taken in future
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| − | * Define your selection criteria (Criteria for Technology selection)
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| − | ** Vendor stability and reputation (support)
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| − | ** Wide adoption in market
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| − | ** Does it require any possible changes to meet stack holders needs
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| − | ** Secure and mature/proven technology
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| − | ** Training and documentation
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| − | ** Actual implementation of the technology
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| − | ** Technology accessibility standards
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| − | * List of matching technologies
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| − | * Select the best suited for you
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| − | ** Good description of technology
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| − | ** Infrastructure required (network)
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| − | ** Platforms (operating systems, hardware)
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| − | ** Architectural Integrity (Interaction with other technology, Would it possible to integrate with other technology?)
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| − | ** Fitness for purpose (Is it meeting purpose envisaged?)
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| − | ** Expertise (What knowledge should be available in-house, Maintenance and support)
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| − | ** Maturity of Standard (Is the technology mature and well-proven)
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| − | ** User needs (Does the technology satisfy the user requirements and Matching stack holders requirements)
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| − | ** Preservation needs (Is technology is appropriate for long-term preservation)
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| − | ** Budget (time, money)
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We do not attempt to list here all forms of Information and Communication Technology (ICT) that might be used within a public consultation. Instead, we attempt to explain how you can go about selecting appropriate technologies for use in e-consultation.
