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− | __NOTOC__
| + | We do not attempt to list here all forms of Information and Communication Technology (ICT) that might be used within a public consultation. Instead, we attempt to explain how you can go about selecting appropriate technologies for use in e-consultation. |
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− | | + | #[[Selecting technologies]] |
− | # What are the various technologies I could use to | + | #[[Technology classification]] |
− | ## Publicise the e-consultation. (Email campaign) | + | #[[Technology matching for E-consultation]] |
− | ## Stay in contact & update participants. (Mailling list, periodic newsletter) | + | #[[Possible innovations]] |
− | ## Get their views. (Online discussion forum, online line feedback forms)
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− | ## Collective writing. (Wiki pages, group report authoring tools)
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− | ## Conduct a survey. (Online questionnaire authoring tools)
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− | ## Organise meetings.
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− | ## Consult over long distnaces. (Online chat, audio/video conferencing)
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− | # What are the various technologies & what are they used for?
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− | * Supporting one-way information transfer
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− | Convert consultation documents to PDF format, put them online and make them downloadable
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− | Convert consultation documents to web pages, make the content navigable
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− | Collect feedback from online form
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− | * Supporting dialogues
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− | Realtime 'chat'
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− | - systems that allow people to converse with others at the same time, reacting immediately to each other, wherever they happen to be
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− | - e.g. chat rooms, text messaging, audio and video conferencing.
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− | Ongoing discussions
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− | - these allow people to take part in a longer discussion over several days or weeks, joining in whenever they have time
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− | - e.g. discussion forums, e-mail mailing lists, e-newsletter and virtual worlds.
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− | # Where can I get information on the technology and technical knowledge that I will need in order to engage in E-consultation? | |
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− | Technology selection process
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− | * Define your needs (Why you need a consultation technology)
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− | ** Define consultation case
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− | *** Description: a short explanation of the consultation activity
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− | *** Reasons: a description of the needs why this consultation activity should be taken
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− | *** Assumptions: All the assumptions to make this consultation activity
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− | *** Benefits: List of benefits for consulting organisation and participant
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− | *** Cost: How much it cost to run this consultation activity
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− | *** Investment: Can this consultation activity will be taken in future
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− | * Define your selection criteria (Criteria for Technology selection)
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− | ** Vendor stability and reputation (support)
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− | ** Wide adoption in market
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− | ** Does it require any possible changes to meet stack holders needs
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− | ** Secure and mature/proven technology
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− | ** Training and documentation
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− | ** Actual implementation of the technology
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− | ** Technology accessibility standards
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− | * List of matching technologies
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− | * Select the best suited for you
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− | ** Good description of technology
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− | ** Infrastructure required (network)
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− | ** Platforms (operating systems, hardware)
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− | ** Architectural Integrity (Interaction with other technology, Would it possible to integrate with other technology?)
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− | ** Fitness for purpose (Is it meeting purpose envisaged?)
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− | ** Expertise (What knowledge should be available in-house, Maintenance and support)
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− | ** Maturity of Standard (Is the technology mature and well-proven)
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− | ** User needs (Does the technology satisfy the user requirements and Matching stack holders requirements)
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− | ** Preservation needs (Is technology is appropriate for long-term preservation)
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− | ** Budget (time, money)
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We do not attempt to list here all forms of Information and Communication Technology (ICT) that might be used within a public consultation. Instead, we attempt to explain how you can go about selecting appropriate technologies for use in e-consultation.