Difference between revisions of "Process and planning"

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From an initial contact meeting, the Wheel made it clear that it had little resources of its own to expend on the proposed e-consultation.
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=====Key Concern: Limited Resources=====
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[http://www.wheel.ie The Wheel] met initially with the [http://www.e-consultation.org/ research team].  [http://www.wheel.ie The Wheel] team had few resources to fully support the proposed e-consultation.
  
Following a number of meetings between the research team and the Wheel, a ‘Memorandum of
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=====Agreement between the Wheel and Research Team=====
Understanding’ was drawn up and agreed upon by the Wheel and the research team. This
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Following a number of meetings between the [http://www.e-consultation.org/ research team] and the Wheel, a ‘Memorandum of Understanding’ was drawn up and agreed upon by [http://www.wheel.ie the Wheel] and the research team.  
included an agreement on confidentiality, an agreed embargo on the release of information, data
+
 
protection and costs. In addition, the following was agreed that the E-Consultation Research
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*The [http://www.e-consultation.org/ research team] agreed to:
Project would provide:
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**An agreement on confidentiality
· Expertise in identifying appropriate technology for the consultation
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**An agreed embargo on the release of information, data protection and costs
· Setting up a consultation website, including discussion forums that can be accessed online,
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**And providing:
by e-mail, mobile phone and ‘land-line’
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***Expertise in identifying appropriate technology for the e-consultation
· Technical support during the consultation
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***A consultation website, which would include discussion forums.  These forums would be accessed online, by e-mail, mobile phone and land-line phones.
· Training to Wheel personnel on running and maintaining an e-consultation
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***Technical support during the consultation
In return, the researchers were given the opportunity to conduct surveys with consultation
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***Training to [http://www.wheel.ie Wheel] personnel on running and maintaining an e-consultation
participants before and after the e-consultation trial. In addition, researchers were able to
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*In return, [http://www.wheel.ie the Wheel] agreed to:
conduct in-depth interviews with Wheel personnel, again before and after the e-consultation. By
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**Allowing the [http://www.e-consultation.org/ researchers] to conduct surveys with consultation participants before and after the e-consultation trial.  
doing this, it was possible to discern whether consulters/consultees expectations for etechnology
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**To conduct in-depth interviews with [http://www.wheel.ie the Wheel] personnel, again before and after the e-consultation.
and quality of participation had been met in the course of the trial.
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The idea of eliciting experiences or ‘stories’ from participants was identified as a key way of
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gaining information. The experiences and views of Irish people about active citizenship would
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<TABLE BORDER=2 FONT=Times New Roman>
enrich any report The Wheel submitted to the task force, as it could be grounded in people’s
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<TR><TH ALIGN="LEFT">Why the need for before and after research?</TH></TR>
own understanding of active citizenship, rather than what the task force members or David
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<TR><TD>Surveys and interviews before and after the e-consultation allowed the [http://www.e-consultation.org/ researchers] to discern whether consulters/consultees expectations for technology and quality of participation had been met in the course of the trial.
Putnam thinks active citizenship might be.
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</TD></TR>
The staff at The Wheel did not have time to moderate a discussion forum, so it was decided
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<TR><TD>The idea of eliciting experiences or ‘stories’ from participants was identified as a key way of gaining information. The experiences and views of Irish people about active citizenship would enrich any report [http://www.wheel.ie the Wheel] submitted to the [http://www.activecitizen.ie/ Task Force on Active Citizenship].  As such, the experiences and views would be people’s own understanding of active citizenship, rather than what the [http://www.activecitizen.ie/ Task Force on Active Citizenship] or [http://www.wheel.ie The Wheel team] thinks active citizenship might be.</TD></TR>
between the research team and the Wheel to develop a site specifically to collect these stories,
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</TABLE>
but not discuss them. The Wheel would not engage directly with the views posted during the
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course of the e-consultation, but would use the data gathered to inform a future submission to
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the Task Force.
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=====Who would moderate the forums?=====
The research team were keen to point out that a feedback mechanism must be incorporated into
+
The staff at [http://www.wheel.ie the Wheel] did not have time to moderate a discussion forum, so it was decided between the [http://www.e-consultation.org/ research team] and [http://www.wheel.ie the Wheel] to develop a site specifically to collect these stories, but not discuss them. [http://www.wheel.ie The Wheel] would not engage directly with the views posted during the course of the e-consultation, but would use the data gathered to inform a future submission to the Task Force.
the process so that participants would be informed of overall progress with the Task Force, but
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also, and critically, that participants would be able to evaluate whether or not their own
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=====A feedback mechanism=====
submissions were seriously considered by the Wheel in its final submission.
+
The [http://www.e-consultation.org/ research team] were keen to point out that a feedback mechanism must be incorporated into the process so that participants would be informed of overall progress with the [http://www.activecitizen.ie/ Task Force on Active Citizenship], but also, and critically, that participants would be able to evaluate whether or not their own submissions were seriously considered by the Wheel in its final submission.
Lastly, the research team strongly emphasized the importance of publicising the e-consultation
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prior to its launch. The problem of ‘recruiting’ participants to engage in consultation is a central
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=====Recruiting Participants=====
issue with many processes. To this end, the Wheel outlined a strategy including e-mailing lists,
+
The problem of ‘recruiting’ participants to engage in consultation is a central issue. The [http://www.e-consultation.org/ research team] strongly emphasized the importance of publicising the e-consultation prior to its launch.  
postcards, and if necessary phoning members in order to encourage them to participate.
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 +
[http://www.wheel.ie The Wheel] outlined a [http://wheel.e-consultation.org/wiki/index.php/Your_Say strategy] including e-mailing lists, postcards, and if necessary phoning members in order to encourage them to participate [http://wheel.e-consultation.org/wiki/index.php/Your_Say].

Latest revision as of 22:52, 12 April 2007

Key Concern: Limited Resources

The Wheel met initially with the research team. The Wheel team had few resources to fully support the proposed e-consultation.

Agreement between the Wheel and Research Team

Following a number of meetings between the research team and the Wheel, a ‘Memorandum of Understanding’ was drawn up and agreed upon by the Wheel and the research team.

  • The research team agreed to:
    • An agreement on confidentiality
    • An agreed embargo on the release of information, data protection and costs
    • And providing:
      • Expertise in identifying appropriate technology for the e-consultation
      • A consultation website, which would include discussion forums. These forums would be accessed online, by e-mail, mobile phone and land-line phones.
      • Technical support during the consultation
      • Training to Wheel personnel on running and maintaining an e-consultation
  • In return, the Wheel agreed to:
    • Allowing the researchers to conduct surveys with consultation participants before and after the e-consultation trial.
    • To conduct in-depth interviews with the Wheel personnel, again before and after the e-consultation.


Why the need for before and after research?
Surveys and interviews before and after the e-consultation allowed the researchers to discern whether consulters/consultees expectations for technology and quality of participation had been met in the course of the trial.
The idea of eliciting experiences or ‘stories’ from participants was identified as a key way of gaining information. The experiences and views of Irish people about active citizenship would enrich any report the Wheel submitted to the Task Force on Active Citizenship. As such, the experiences and views would be people’s own understanding of active citizenship, rather than what the Task Force on Active Citizenship or The Wheel team thinks active citizenship might be.


Who would moderate the forums?

The staff at the Wheel did not have time to moderate a discussion forum, so it was decided between the research team and the Wheel to develop a site specifically to collect these stories, but not discuss them. The Wheel would not engage directly with the views posted during the course of the e-consultation, but would use the data gathered to inform a future submission to the Task Force.

A feedback mechanism

The research team were keen to point out that a feedback mechanism must be incorporated into the process so that participants would be informed of overall progress with the Task Force on Active Citizenship, but also, and critically, that participants would be able to evaluate whether or not their own submissions were seriously considered by the Wheel in its final submission.

Recruiting Participants

The problem of ‘recruiting’ participants to engage in consultation is a central issue. The research team strongly emphasized the importance of publicising the e-consultation prior to its launch.

The Wheel outlined a strategy including e-mailing lists, postcards, and if necessary phoning members in order to encourage them to participate [1].