Difference between revisions of "Uses of Web 2.0 in e-government"
From E-Consultation Guide
(→Inter-organisational joint projects) |
(→Engaging with stakeholders) |
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==Engaging with stakeholders== | ==Engaging with stakeholders== | ||
| − | *Complaints and compliments | + | *Complaints and compliments |
| − | + | *public consultations | |
| + | *supporting the work of councillors and assembly members | ||
| + | **e.g. [http://www.readmyday.co.uk/ councillors blogs] | ||
| + | **e.g. [http://econsultation.ie/ Irish Parliament's pilot e-consultation] on the Broadcasting Bill | ||
| + | *neighbourhood forums, planning circles, ... | ||
| + | *I.e. every time when government learns from people outside government (-> organisational learning) | ||
*Technologies: see [[technology classification]] | *Technologies: see [[technology classification]] | ||
Revision as of 00:25, 21 November 2007
Internal knowledge management
- Communities of practice, bringing together people faced with the same problems
- E.g. Dutch police in different forces discuss how to close down a cannabis farm
- Technologies: information exchange over e-mail lists, discussion forums, chat systems, ...
Inter-organisational joint projects
- Collaborative work, including project planning, budgeting, joint report writing
- E.g. when setting up shared services
- Technologies: collaborative writing using Lotus Notes or wikiwiki software, CRM and project management portals, Google spreadsheets, version control software (cf. services for software developers at Sourceforge).
Engaging with stakeholders
- Complaints and compliments
- public consultations
- supporting the work of councillors and assembly members
- e.g. councillors blogs
- e.g. Irish Parliament's pilot e-consultation on the Broadcasting Bill
- neighbourhood forums, planning circles, ...
- I.e. every time when government learns from people outside government (-> organisational learning)
- Technologies: see technology classification
