Difference between revisions of "Conclusion"
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===1. Effective collection of [http://en.wikipedia.org/wiki/Tacit_knowledge tacit knowledge]=== | ===1. Effective collection of [http://en.wikipedia.org/wiki/Tacit_knowledge tacit knowledge]=== | ||
| − | [[The Wheel|This e-consultation case]] illustrates an effective way to collect [http://en.wikipedia.org/wiki/Tacit_knowledge tacit knowledge] from people, by stimulating them to tell their stories to the world, on a collective [http://en.wikipedia.org/wiki/Blog blog]. A [http://en.wikipedia.org/wiki/Blog blog] is a useful | + | [[The Wheel|This e-consultation case]] illustrates an effective way to collect [http://en.wikipedia.org/wiki/Tacit_knowledge tacit knowledge] from people, by stimulating them to tell their stories to the world, on a collective [http://en.wikipedia.org/wiki/Blog blog]. A [http://en.wikipedia.org/wiki/Blog blog] is a useful tool for getting high quality interesting responses. |
===2. Bridging the [http://www.digitaldivide.org/dd/index.html Digital Divide]=== | ===2. Bridging the [http://www.digitaldivide.org/dd/index.html Digital Divide]=== | ||
Revision as of 19:41, 16 April 2007
The following conclusions have been drawn about this e-consultation case:
Contents
1. Effective collection of tacit knowledge
This e-consultation case illustrates an effective way to collect tacit knowledge from people, by stimulating them to tell their stories to the world, on a collective blog. A blog is a useful tool for getting high quality interesting responses.
2. Bridging the Digital Divide
This e-consultation provided multiple routes for submission and it worked. As a consequence, it bridges the digital divide. If you cannot access the web, use e-mail. If not, send a text. If all else fails, telephone and record a message.
3. Non Labour-Intense Option
E-consultation doesn’t require as much work for the consulters as do discussion forums or even surveys. But it does require some attention.
4. Requires Publicity
Publicity is needed to bring people to a web site. This can be done through the media (from press releases to a launch by the Taoiseach), or by making people aware of the site when they visit their favourite on-line hangouts (messages in mailing lists or on-line games, or buying Google adwords so that when people search for ‘active citizenship’ they find the site).
5. Web Site Style
Copy-writing for the web takes skill and time. But without it, people will leave the site before even having a chance to submit a story.
Praise from the Taoiseach
Finally, the Taoiseach, Bertie Ahern, speaking at the Conference on the Future of the Community and Voluntary Sector, praised the Wheel's e-consultation work: http://www.activecitizen.ie/index.asp?locID=12&docID=5
