Technology

From E-Consultation Guide
Revision as of 15:57, 29 March 2006 by 143.117.75.33 (talk)

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  1. What are the various technologies I could use to
    1. Publicise the e-consultation. (Email campaign)
    2. Stay in contact & update participants. (Mailling list, periodic newsletter)
    3. Get their views. (Online discussion forum, online line feedback forms)
    4. Collective writing. (Wiki pages, group report authoring tools)
    5. Conduct a survey. (Online questionnaire authoring tools)
    6. Organise meetings.
    7. Consult over long distnaces. (Online chat, audio/video conferencing)
  2. What are the various technologies & what are they used for?
    1. Supporting one-way information transfer
  • Convert consultation documents to PDF format, put them online and make them downloadable
  • Convert consultation documents to web pages, make the content navigable)
  • Collect feedback from online form
    1. Supporting dialogues
  1. Where can I get information on the technology and technical knowledge that I will need in order to engage in E-consultation?
Technology selection process
  • Define your needs (Why you need a consultation technology)
    • Define consultation case
      • Description: a short explanation of the consultation activity
      • Reasons: a description of the needs why this consultation activity should be taken
      • Assumptions: All the assumptions to make this consultation activity
      • Benefits: List of benefits for consulting organisation and participant
      • Cost: How much it cost to run this consultation activity
      • Investment: Can this consultation activity will be taken in future
  • Define your selection criteria (Criteria for Technology selection)
    • Vendor stability and reputation (support)
    • Wide adoption in market
    • Does it require any possible changes to meet stack holders needs
    • Secure and mature/proven technology
    • Training and documentation
    • Actual implementation of the technology
    • Technology accessibility standards
  • List of matching technologies
  • Select the best suited for you
    • Good description of technology
    • Infrastructure required (network)
    • Platforms (operating systems, hardware)
    • Architectural Integrity (Interaction with other technology, Would it possible to integrate with other technology?)
    • Fitness for purpose (Is it meeting purpose envisaged?)
    • Expertise (What knowledge should be available in-house, Maintenance and support)
    • Maturity of Standard (Is the technology mature and well-proven)
    • User needs (Does the technology satisfy the user requirements and Matching stack holders requirements)
    • Preservation needs (Is technology is appropriate for long-term preservation)
    • Budget (time, money)